Mr. David Brucks is an experienced leader with expertise in helping organizations improve customer satisfaction, business processes and results through the use of the Baldrige Excellence framework, Quality Management Systems and other continuous improvement tools. He has over 20 years of quality organization leadership experience with high tech, manufacturing organizations, and four years of leading a global organization's implementation of the Baldrige criteria as a performance excellence framework.
Mr. Brucks is a 2013 Baldrige Executive Fellow who has examiner experience helping organizations improve with the regional and national Baldrige programs, Communities of Excellence 2026 and the American Health Care Association's Quality Award process. He is a former board chair and current board member of the Performance Excellence Network.
Courses Taught at St. Thomas
Strategic Quality Management